Sales Support Officer (Mandarin Speaking, £25k, Airlines and Aviation, London)

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Job Description

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We have an exciting opportunity for a Mandarin-speaking Sales Support Officer post in a London-based Aviation firm. The firm, which has its headquarters in the City of London, is a prominent full-service Aviation Firm. The firm is currently looking for a Mandarin-speaking Sales Support Officer having a background in Sales, and strong organizational and communication abilities.

Job Requirements:

Previous experience in a travel agency, airline, or related travel industry is preferred.
Capable of efficiently organizing and prioritizing tasks in a dynamic environment.
Team-oriented with the ability to work independently.
Proficient in spoken and written English.
Strong time management skills.
Outstanding interpersonal, communication, and presentation abilities.
Demonstrates excellent creative thinking skills.
Computer literate, including proficiency in Microsoft Office programs such as Excel, Word, and PowerPoint.
Completion of BA Parts 1 and 2 is required.
Proficiency in Mandarin language is desirable but not essential.
Minimum experience of 1 year in the travel industry or hospitality is required.
Must possess a UK work permit enabling permanent employment.

Responsibilities

Job Responsibilities:

Customer Service for Agents: Possess knowledge of reservations and ticketing to effectively address daily queries from agents.
Market Analysis: Actively observe market trends and competitor activities.
Sales Support: Develop, implement, and execute sales activities in alignment with the sales strategy.
Partnership Development: Formulate, negotiate, and sustain relationships with pertinent tourism/business partners and external collaborators for the benefit of EVA Airways.
Database Management: Maintain and oversee the business partnership database, ensuring optimal performance.
Social Media Management: Regularly update and manage social media platforms (Facebook, Instagram, Website, etc.).
Additional Responsibilities: Perform any other routine duties as assigned or required.

Referrals

If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.

About Us

Mandarin Recruitment is a service that helps UK and Chinese businesses & organizations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese-speaking market, allowing us to be the leading organization for specialist Mandarin recruitment.