Job Description
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We have an opening for a Store Manager role in a London-based food retailer. The giant food retailer is searching for proactive, hands-on, and customer-focused individuals to work as Store Managers at its shop.
Job Requirements:
- Strong leadership abilities and a business mindset.
- Customer service abilities.
- Excellent organisational skills.
- Excellent interpersonal and communication skills.
- Mandarin or Cantonese fluency in speaking and writing is required.
- Previous retail experience in a fast-paced environment.
- Previous experience working with high-turnover stores.
- Self-assurance in performing hands-on tasks.
- Outstanding organisational and time management abilities.
- Must be legally permitted to work in the United Kingdom.
Responsibilities
Job Responsibilities:
- Assist in the supervision of 30 to 50 employees.
- Execute financial management and budgeting;
- Ensure that stock is managed in accordance with the needs of daily sales;
- Conduct regular risk assessments for health and safety;
- Increase the understanding of local customers and competitors.
- Monitor the training of new employees to ensure the quality of service provided.
- Reach sales targets by training, motivating, mentoring, and providing feedback to sales personnel.
- Store administration and ensure policy and procedure compliance.
- Maintain excellent store condition and visual merchandising standards.
- Make innovative suggestions to increase market share.
- Conduct performance reviews of employees to determine training needs and create career pathways.
- Handle any issues that arise from employees or customers (complaints, grievances, etc.)
- When necessary, assist coworkers in all aspects.
Referrals
If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.
About Us
Mandarin Recruitment is a service that helps UK and China businesses & organisations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese speaking market, allowing us to be the leading organisation for specialist Mandarin recruitment.
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