Job Responsibilities:

• Assist the store manager in managing the branch as a whole.
• Retail sales team coaching and development
• Management and execution of visual merchandisers in-store.
• Organize, produce, and take part in material for social media (Including TikTok, Instagram, and Facebook).
• Make sure all team members are prepared to advance with the demands of the business through the hiring and training of new workers.
• Ensure that the store is always immaculately displayed, efficiently merchandised, clean, neat, and a safe space for both employees and customers.
• Make sure all administrative tasks are finished promptly and reported to top management as necessary.
• Perform performance evaluations, absence, return to work, improved performance, and disciplinary meetings efficiently.
• Make sure new hires are introduced to the organisation and given the necessary training to adhere to both employment law and company rules.
• Ensuring the security of both our staff and retail customers.
• Respect legal and organisational standards for cash handling, branch security, health and safety, and other administrative processes.
• Security measures for the workers and the store to control and prevent theft.
• Create daily reports on trading and analysis in business.
• Keep track of company and individual performance, including all-important KPIs, and make sure the branch manager is kept informed of any recommendations and action plans.
• Identifying where and how to successfully manage shop spending can help you cut back on unnecessary spending while maintaining the store's functionality.
• Reconcile daily and weekly report data that can be presented to the sales staff and utilised to motivate and inspire them.
• Balancing sales, carrying out cash management tasks, and shop banking.
• Efficient stock management,  ensuring that the appropriate supply is accessible at the appropriate time and location.
• Using an 80/20 split while keeping the sales floor in mind will motivate staff.
• Delivery and transfer administration.
• Monitoring stock movements and reporting to executive management and ensuring that all adjustments are reconciled.
• Create training utilising materials and presentations for new collections, sales, service, and customer journey.
• Together with the store manager, determine the daily workflow and assign tasks to your staff as necessary.
•  Communicate daily and weekly reports and updates to senior management, and effectively manage employee workflow.
• Be accountable for the branch's opening and closure in a secure manner.
• Serve as the primary point of contact for maintenance contractors and make sure that any repair needs are reported and escalated promptly to reduce store interruption.

Referrals

If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.

About Us

Mandarin Recruitment is a service that helps UK and China businesses & organisations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese speaking market, allowing us to be the leading organisation for specialist Mandarin recruitment.