Job Description
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We have an exciting opportunity for an FT Luxury Sales Assistant – Harrods Concession role in a Luxury Goods & Jewelry company based in France. The Luxury Goods & Jewelry House is distinguished by its brazen design and presence in over 20 countries. The fashion house is seeking to hire an experienced person to fill this position.
Job Requirements:
- English and Mandarin fluency (speaking, writing and reading).
- Proven sales abilities.
- Relationship development capability with high-profile clientele.
- +1 year of expertise in a luxury retail department store, ideally Harrods.
- Current and active Harrods Store Approval Card.
- Shift availability depending on Harrods trade hours.
- A proactive/dynamic and upbeat demeanour.
- Goal-oriented.
- Proficient with Excel, Outlook, and Whatsapp for business.
- Excellent interpersonal skills, team spirit.
Responsibilities
Job Responsibilities:
- Welcome and provide premium customer support to international and repeat customers.
- Customer sales assistance and collection display.
- Organizing and processing customer digital/phone orders.
- Using digital technologies to manage client relationships.
- Relationship building across various departments, especially the Personal Shopping team.
- Help with routine store operations.
- Restocking the store floor, maintaining the display and stock room, stock-taking, and so forth.
- Ability and willingness to meet personal sales targets.
- Submitting daily reports.
Referrals
If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.
About Us
Mandarin Recruitment is a service that helps UK and China businesses & organisations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese speaking market, allowing us to be the leading organisation for specialist Mandarin recruitment.