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We have an exciting opportunity for a Customer Service Associate role in a banking company based in California. They are looking for an experienced Customer Service Associate who is responsible for receiving and paying out funds and keeping records of funds and negotiable instruments involved in financial transactions.

Job Requirements:

• A high school diploma or an equivalent qualification is required. 
• A minimum of three to six months of experience in handling cash.
• An equivalent combination of work experience and education including accounting, balancing, or customer service.
• Basic computer skills are required.
• Skills in operating computer terminals and personal computers and familiarity with mainframe computer systems are required. 
• Proficiency in word processing, typing, and spreadsheet software to meet the job's requirements.
• Fundamental math skills including calculation of interest, commissions, 
proportions, and percentages, as well as balance accounts and 
performing basic arithmetic operations.
• Ability to identify common mathematical errors, and work with rates, ratios, and percentages including creating and interpreting bar graphs.
• Outstanding verbal, written, and interpersonal communication skills are required, along with the capacity to use common sense. 
• A comprehensive understanding of management protocols is required, including the ability to plan departmental or company activities. 
• Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.
• Ability to carry out duties without the need for direct supervision is required.
•  A valid driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.