Job Description
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We have an exciting opportunity for a Bilingual Sales Coordinator role in a California-based Food and Beverage Manufacturing company. It is an internationally recognized brand of genuine Asian sauces and condiments as well as a sign of reliability and quality. The sales coordinator will assist with the routine sales operations function.
Job Requirements:
- Bachelor's degree or 1-2 years of relevant work experience and/or training in the food industry, or a similar combination of education and experience.
- Knowledge of Microsoft Word, PowerPoint, Excel, and SAP is a plus.
- Reliable, thorough, and attention to detail.
- Ability to follow instructions provided in writing, verbally, or visually using common sense.
- Capable of dealing with problems involving multiple concrete variables in standardized situations.
- English language proficiency is a must, as are excellent interpersonal communication skills.
- Must be fluent in Chinese; reading and writing skills are preferred.
- Must be able to apply fundamental mathematical concepts to daily tasks.
- Able to travel 10% outside of the office.
- Essential job functions necessitate standing, sitting, kneeling, and walking.
- Occasionally moving and/or lifting to 50 pounds.
Responsibilities
Job Responsibilities:
- Order processing and product delivery coordination (both domestic and international).
- Respond to inquiries from customers and provide customer service.
- Adhere to the policy and procedures.
- Keep an eye on inventory levels to ensure that products are available for orders.
- Create product bulletins for promotional goods and customer price lists.
- To set up a new account, prepare the Customer Master Record form.
- If necessary, provide a Certificate of Analysis (COA).
- Create warehouse requests for trade samples or special promotions.
- Process returns for damaged or expired products.
- Collaborate with Sales to track down ageing AR, such as outstanding invoices, late payments, and credit memos.
- Work together with the sales and marketing department to coordinate matters such as product specifications, insurance certificates, shipping product samples, product demos, and customer complaints.
- Make any necessary business plans, correspondence, projects, and reports.
- When needed, assist/cover other markets and customers.
- SAP assistance.
- If necessary, required to travel locally.
- Carry out any additional tasks and obligations as assigned.
Referrals
If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.
About Us
Mandarin Recruitment is a service that helps Global businesses & organisations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese speaking market, allowing us to be the leading organisation for specialist Mandarin recruitment.
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