Job Description
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We have an exciting opportunity for a Bilingual Customer Service Representative role in an Insurance company based in Michigan. It is a family-run, independent insurance company committed to giving customers the knowledge and resources they need to understand the most crucial form of protection—insurance. The ideal candidate will have experience working with customers, be meticulous, have good problem-solving skills, and be able to offer competitive insurance policies in addition to quick, high-quality service.
Job Requirements:
- Mandarin or Cantonese dialect proficiency in Chinese is required.
- Experience in the insurance industry is advantageous.
- Speedy, capable of setting priorities, and a detail-oriented worker.
- Excellent oral and written communication skills.
- A cooperative team player who is open to guidance and instruction.
- Excellent computer and technical skills.
Responsibilities
Job Responsibilities:
- Make insurance quotes, look for renewals, and help with policy changes.
- Client information should be updated, and payments should be made.
- Respond to client inquiries, solve problems, and follow up.
Referrals
If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.
About Us
Mandarin Recruitment is a service that helps Global businesses & organisations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese speaking market, allowing us to be the leading organisation for specialist Mandarin recruitment.
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