Job Description
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We have an exciting opportunity for a Project Manager/Service manager role in a Personal Care Product Manufacturing company based in Cambridge. It is a regulatory firm that provides a full range of services in cosmetics regulatory, toxicology, compliance, and quality experts, all supported by cutting-edge safety software and a comprehensive database of comprehensive toxicological profiles. It is a customer-facing role that necessitates an experienced and eloquent person.
Job Requirements:
- Smartsheet hands-on experience (how to create sheets, how to create resources management).
- Excellent verbal and written English skills (as this is a customer-facing position).
- Knowledge of Smartsheet and Quickbooks software is essential.
- Project management expertise in a customer-facing role.
- 2 years of direct project management experience.
- Proven track record managing people.
- Proven track record of strategic planning.
- Demonstrated risk-management expertise.
- Proven track record in agile management.
- A minimum of 1 year of hands-on expertise with Smartsheet project management software is required.
- Ability to work in the United Kingdom.
- Knowledge of Cantonese or Mandarin is advantageous.
Responsibilities
Job Responsibilities:
- Manage the onboarding of new customers.
- Create an order and a quotation, then assign projects to the team.
- As needed, provide KPI reporting.
- Control any project escalations to senior executives.
- Ensure that the customer receives consistent status updates.
- Signing off on stages and milestones with the customer.
- Control the implementation project's spending and completion costs (CTC).
- Ensure that the customer receives consistent status updates.
- Signoffs on stages and milestones with the customer.
- Responding to a new customer inquiry.
Referrals
If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.
About Us
Mandarin Recruitment is a service that helps UK and China businesses & organisations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese speaking market, allowing us to be the leading organisation for specialist Mandarin recruitment.
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