Job Description
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We have an exciting opportunity for a Technical Support Manager role in a Renewable Energy Equipment Manufacturing based in Chesterfield. The company is dedicated to achieving energy independence for everyone on Earth and is seeking to hire a person with the necessary skills to fill this role.
Job Requirements:
- Degree in Electrical engineering, electronic equipment, or a related field.
- Experience with equipment diagnosis, commissioning, field service, and industries related to energy storage products of at least one year is preferred.
- Good interpersonal skills, with the ability to maintain strong communication with the group and third - parties.
- Strong self-motivation and independence for on-site work, with the capacity to oversee several active projects at once
- Strong analytical and practical problem-solving skills, understanding of high and low voltage AC/DC systems, including commissioning and installation or diagnostic experience for DC storage, solar storage, or DC-DC converter mechanisms.
- Have experience using circuit diagrams, field debugging tools, and electrical equipment.
- Must be legally permitted to work in the United Kingdom.
- Mandarin would be ideal for this position.
Responsibilities
Job Responsibilities:
- Responsibilities include providing pre and post-sales technical support for products related to mobile energy storage, vehicle power systems, and residential battery storage systems.
- Support the sales team's efforts to offer technical assistance throughout the entire product sale and after-sales process.
- Accountable for offering high-quality solutions for the entire life cycle of the challenging issues and unique failures experienced by large customers.
- Execute on-site approval, commissioning, diagnosis, and upkeep of energy storage and related products.
- Establishing standardised service operation manuals and training European contractors in installation, upkeep, and technical skills.
- Be results-driven and prepared to be disbursed to handle unexpected on- or off-site work.
Referrals
If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.
About Us
Mandarin Recruitment is a service that helps UK and China businesses & organisations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese speaking market, allowing us to be the leading organisation for specialist Mandarin recruitment.
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