Job Responsibilities:

• Facilitate the store's routine operations by helping the store manager and assistant store manager.
• mentoring and training for the retail sales team with daily team updates that include the delivery of store KPIs and encouragement to surpass them.
• Promotional information, new product introductions, and training that supports them are all communicated.
• Collaboration and support for social media material such as TikTok, Instagram, and Facebook.
• Ensure that the store is always immaculately displayed, efficiently merchandised, clean, neat, and a safe place for both customers and workers.
• Make sure all administrative tasks are finished promptly and reported to top management as necessary.
• Organize meetings for RTW and lateness, and, if needed, help in additional HR-related meetings.
• Make sure new hires are introduced to the organisation and given the necessary training to adhere to both employment law and company rules.
• Ensuring the security of employees and guests at the shop with health and safety compliance.
• Respect legal and organisational standards for cash handling, branch security, health and safety, and other administrative processes.
• Security measures for the employees working in stores and against theft.
• Recognizing where and how to handle shop spending properly will help you cut back on unnecessary spending and keep things operating smoothly in the business.
• Sales balancing, store banking, and cash administration
• Effective stock management to make sure the proper stock is accessible at the appropriate time and location.
• Leading and motivating the team with an 80/20 ratio, with the sales floor as the main focus.
• Produce and provide training for new collections, sales, services, and customer journeys using materials and in-person presentations.
• Identify daily workflow with the assistance of the assistant manager and assign it to the team as necessary.
• Provide the senior management with daily and weekly reports and updates for employee productivity to be effectively controlled.
• Be accountable for the branch's opening and closure in a secure manner.
• Occasionally take on additional duties and obligations to meet the requirements of the company.

Referrals

If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.

About Us

Mandarin Recruitment is a service that helps UK and China businesses & organisations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese speaking market, allowing us to be the leading organisation for specialist Mandarin recruitment.