Job Responsibilities:

• Ensure that client bills are paid on time and according to the credit conditions that have been agreed upon.
• Proactively address past-due accounts, as well as identify and resolve issues that may be impeding account settlement.
• Ensure that appropriate records are kept promptly and that they are adequate to meet internal and external audit requirements.
• Serve as a point of contact for customers and coworkers, responding to inquiries and requests in a timely and appropriate manner.
• Day-to-day credit supervision of overseas consumers, with a focus on reducing delinquent accounts and debt.
• To guarantee account settlement, communicate with clients throughout the credit control process using the most effective form of contact (including phone calls).
• Check credit references and keep an eye on credit limitations imposed by the Financial Controller or the CEO.
• Interacting with customers through phone or in person.
• Credit references are being checked, and account credit limits are being adjusted.
• Work on a computerised management information system.
• Accounts are settled by processing customer payments.
• Monitor accounts to ensure that they are settled on time and within the agreed-upon credit conditions.
• Determine and take proactive measures to minimise or reduce late payments and arrears.
• Ensure that your records, credit histories, and collection schedules are up to date.
• Identify, respond to, and address consumer inquiries in a timely way, and collaborate with internal departments to resolve issues that are impeding settlement.
• As needed, report and escalate concerns to the Financial Controller.
• Draft letters, emails, and other materials as needed and ensure they are submitted in accordance with internal filing rules.
• As needed, assist with financial reporting and give monthly management data to the Financial Controller.
• During slower periods, assist with purchase ledger entries.
• Always represent the department and the organisation professionally.
• Perform any additional responsibilities that may arise from time to time, appropriate with the level of the function.
   

Referrals

If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.

About Us

Mandarin Recruitment is a service that helps UK and China businesses & organisations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese speaking market, allowing us to be the leading organisation for specialist Mandarin recruitment.