Job Description
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We have an exciting opportunity for a Commerical Assistant-Chemicals role in a Chemicals company based UK. The company a start-up speciality chemical distributor founded. To boost the commercial team, the company is searching for a competent, self-motivated, and passionate commercial assistant.
Job Requirements:
- Prior customer support experience is required.
- Self-motivated and organised, with a willingness to take charge and be proactive.
- Outstanding writing and vocal communication abilities.
- MS Office and other applications proficiency such as SAGE, SAP and XERO.
- It is preferable, but not required, to have a business diploma or bachelor's degree.
- An interest in or prior experience in the chemicals business is preferred but not required.
- It is preferable to have prior experience working with an agency or distributor.
- Accustomed to working with a sizable Chinese manufacturer.
- Experience in warehouse and stock management is desired.
- Logistics experience, including import/export processes, incoterms, and dealing with international freight forwarders and couriers.
- Competency in the Chinese language is desirable.
- Diligence and time management abilities are required.
- Consumer-centric approach with a sales and entrepreneurial attitude.
Responsibilities
Job Responsibilities:
- Order fulfilment and follow-up (POs, despatch notes, proformas, invoices, COAs).
- Liaison with our warehouse on order fulfilment and communication of any changes or difficulties to our consumers.
- Working together with the Technical Sales team to help the company expand.
- Collection of sales information, documentation, and customer contact.
- Helping in inventory management and planning.
- Placing fresh orders with our suppliers and liaising directly with freight forwarders.
- Ensuring that client payments are received on schedule and doing credit checks as needed.
- Organizing samples for customers and keeping track of stock levels at a third-party sample provider.
- Participation in the Dutch warehouse for delivery to our European customers.
- General administrative chores, such as maintaining the company's website, Linkedin, and other marketing work.
- Occasional internal and overseas travel may be required to attend trade exhibitions and help with customer visits.
Referrals
If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.
About Us
Mandarin Recruitment is a service that helps UK and China businesses & organisations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese speaking market, allowing us to be the leading organisation for specialist Mandarin recruitment.
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