Job Description
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We have an exciting opportunity for a Marine and Transport Claims Handler role in a London based Insurance company. The firm offers highly specialised and impartial help in all elements of maritime, air, and inland transportation cargo disputes. The company is actively looking for Mandarin/Chinese speaking experienced candidates to fill this role. The successful candidate will receive on-the-job training. This job has a six-month probationary term.
Job Requirements:
• A Level or an equivalent qualification is required.
• At least two years of claims processing knowledge in the insurance or marine and transportation fields are required.
• The candidate must have proficiency in writing reports for insurers or comparable organisations.
• An analytical mind with strong logical thinking, attention to detail and numerate abilities are required of the candidate.
• Have excellent written English.
• Excel and Word conversance.
• Must be legally entitled to work in the United Kingdom.
• Excellent literal and verbal Chinese/Mandarin skills.
Responsibilities
Job Responsibilities:
• Cargo claims processing, including proactive management of claim files from first advise through settlement, as well as follow-up with underwriters for settlement and compensation.
• Giving surveyors directions.
• Assuring that all paperwork is properly collected.
• Survey results are being analysed.
• Examining the terms and circumstances of cargo insurance policies to verify that coverage is correctly evaluated.
• Assisting in the evaluation and adjustment of allocated claims.
• Creating reports and bills for insurers, along with policy responsibility advice.
• Suing accountable third-party for subrogated claims (Recoveries).
• Assistance with various forms of maritime and transportation claims, such as casualty cases.
• Certain office administration and data entry tasks will also be required.
Referrals
If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.
About Us
Mandarin Recruitment is a service that helps UK and China businesses & organisations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese speaking market, allowing us to be the leading organisation for specialist Mandarin recruitment.





