Job Description
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We have an exciting opportunity for an IT Engineer role in a Newark-based Biotechnology Research company. It is a market leader in the creation of recombinant proteins dedicated to excellence in delivering high-quality goods and services and quickening the development of target therapeutics. They are looking for an IT Engineer to join as a valued partner in achieving company objectives. This individual should possess significant experience in maintaining computer systems, project management capabilities, and strong troubleshooting skills. The role entails overall IT responsibility for the US team, encompassing a wide range of duties.
Job Requirements:
• A bachelor's degree in computer science, information systems, or a related field.
• Minimum of 2 years of hands-on experience.
• Fluency in Mandarin Chinese is desirable.
• Prior experience in Salesforce administration is advantageous.
• Thorough understanding of computer hardware and Windows operating systems.
• Proficiency in Microsoft Office suite.
• Strong communication and presentation abilities.
• Project management skills.
• Capability to troubleshoot intricate software and hardware problems.
• Effective multitasking and prioritization to meet deadlines.
• Independence in work approach with adeptness in seeking solutions.
Responsibilities
Job Responsibilities:
- Choose and set up computer hardware setups.
- Oversee and control software and network systems, including file sharing, backup, secure email, CRM, and office automation.
- Diagnose and address hardware and software issues.
- Recognize required enhancements for computer systems.
- Address technical support inquiries from computer and software users.
- Record tasks and generate reports related to assistance requests and resolutions.
- Formulate IT policies, procedures, and training resources.
- Educate personnel on implemented hardware and software setups.
- Maintain up-to-date security software.
- Complete other assigned projects or duties as necessary.
Referrals
If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.
About Us
Mandarin Recruitment is a service that helps Global businesses & organisations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese speaking market, allowing us to be the leading organisation for specialist Mandarin recruitment.
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